Your Privacy at a Glance

This Privacy Policy explains how Grokbriton (“we”, “us” or “our”) gathers, uses, stores and safeguards personal information when you browse our website, register an account or use our trading and support services. It works alongside the Terms of Use and covers visitors as well as registered users.

Personal information we may gather

We may obtain your identity information (given name and family name), contact information (email and telephone number), country of residence, IP address, technical records, account settings, and details submitted through forms, support requests or payment verification. Certain information is needed to create an account and handle deposits or withdrawals, while other data helps protect access and maintain dependable services.

How your data is used

• To set up, confirm and administer your user account
• To deliver platform access, market charts and customer assistance
• To meet legal, anti-fraud and applicable regulatory duties
• To strengthen reliability, identify improper use and protect active sessions
• To send account-related service messages, such as deposit updates and maintenance information

Keeping information secure

We use technical and organisational safeguards suited to the level of risk. These may include SSL encryption while data is transmitted, permission controls, records of sensitive connections and, where available, two-step authentication. Absolute security cannot be guaranteed by any safeguard; please notify [email protected] promptly if you suspect unauthorised access.

Your data choices and rights

Subject to your jurisdiction, you may be entitled to view, amend, limit or remove certain personal information, or object to particular processing. To make a request, contact [email protected] with “Data rights” in the subject line and include the email address associated with your account. We may carry out reasonable identity checks before replying.

Storage periods and data recipients

Information is kept for the period needed to deliver the service, meet legal duties or handle disputes. Specialist providers, including hosting, payment and transactional email services, may handle information for us under contractual directions and suitable security requirements.

Cookies and technical records

Our website may use cookies and comparable tools to support sessions, protect the service and measure audience activity in aggregate. Browser settings can be used to limit some cookies, although this may affect functions such as signing in or saving preferences.

Contacting us about privacy

If you would like to ask about this policy or your data rights, email [email protected]. We will seek to respond clearly within a reasonable period, subject to any checks that may be required.